Terms & Conditions
Last updated: May 21, 2025
By using our website and purchasing our products, you agree to the following terms and conditions.
1. General Information
The Wall Art Journal is an online gallery and store offering curated art prints and posters. All products are printed on demand in collaboration with our global production partner Gelato. These terms apply to all purchases made through our website.
2. Orders & Payment
All prices displayed include VAT where applicable. Payments can be made via the secure payment methods available at checkout. Once your order is confirmed, a binding purchase agreement is established between you and The Wall Art Journal.
3. Shipping & Delivery
We offer international shipping, primarily within the EU and selected countries. Estimated delivery times and shipping costs are shown during checkout. Most orders are printed and shipped within 1–3 business days. We are not responsible for delays due to customs or events outside our control.
Free worldwide shipping is available on all orders.
4. Right to Cancel & Returns
As an EU consumer, you have the legal right to cancel your order within 14 days of receiving it, no questions asked. To initiate a cancellation, email us at contact@wallartjournal.com with your order number. Returned items must be unused and in their original condition. The customer is responsible for return shipping costs.
Please note: since our products are printed on demand, returns are only accepted for standard (non-customized) items unless the product is damaged or defective.
We offer a 30-day satisfaction guarantee for eligible items. Read our Return & Refund Policy for full details.
5. Damaged or Defective Items
If your order arrives damaged or defective, contact us within 14 days of delivery at contact@wallartjournal.com. Include your order number and clear photos of the issue. We will provide a replacement or refund in accordance with EU consumer protection law.
6. Privacy Policy
Your privacy matters to us. All customer data is handled in compliance with the EU General Data Protection Regulation (GDPR). We only collect the data necessary to process and deliver your order, and we never sell or share your information with third parties, except for our trusted service providers (e.g. shipping, payment, and production partners).
7. Liability
The Wall Art Journal is not liable for any indirect, incidental, or consequential damages related to the use of our products. Our total liability is limited to the purchase price of the item in question.
8. Updates to Terms
We reserve the right to update or modify these terms at any time. Changes take effect upon being posted on this page.
For any questions, suggestions, or issues, please contact us at:
contact@wallartjournal.com